Alert Message:
Could not push Customer because the name supplied is already in use. Please use a different name and try again.

Cause of Alert:
This is a data related error that is caused when a customer you are attempting to push into QuickBooks already exists as a vendor or an employee. QuickBooks does not allow users to have Customers, Vendors and Employees with the same name. 

Resolution: 

  • Review QuickBooks to locate the vendor or employee record with the same name as the customer you are attempting to insert and modify the name on the record. 
  • Modify the name of the customer record you are trying to push to QuickBooks so that it is a unique value. 

Have questions? Let us know at support@propelware.com.

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