Alert Message:
Could not push Customer because the name supplied is already in use. Please use a different name and try again.

Cause of Alert:
This is a data related error that is caused when a customer you are attempting to push into QuickBooks already exists as vendor or an employee. QuickBooks does not allow users to have Customers, Vendors and Employees with the same name. 

Resolution: 

  • Review QuickBooks to locate the vendor or employee record with the same name as the customer you are attempting to insert and modify the name on the record. 
  • Modify the name of the customer record you are trying to push to QuickBooks so that it is a unique value. 

Have questions? Let us know at support@propelware.com.

Did this answer your question?