Alert Message: We have been unable to establish a conneciton with QuickBooks. Please close any dialog boxes open within QuickBooks and try again. 

Cause of Alert:
This error is caused when any dialog box is open within QuickBooks. Currently QuickBooks does not allow Autofy to connect and sync when a dialog box is open. 

Resolution:  
Close any open dialog boxes within QuickBooks and run your sync again. 

Example:
In the example below our user was attempting to run a sync but was unable to due to a dialog box open within QuickBooks. Below is the message they received. 

Have Questions? Reach out at support@propelware.com.

 

Did this answer your question?